Forward a ticket

Attempt to forward a ticket to another contact. Depending on the ticketing provider in question, the rules around who a ticket can be forwarded to may vary.

Authorization

BearerAuth ApiKeyAuth

AuthorizationBearer <token>

In: header

x-api-key<token>

In: header

Path Parameters

ticketId*string

The id of the ticket to be forwarded.

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

firstName*string

The name of the contact being forwarded to.

lastName*string

The last name of the contact

emailAddress*string

The email of the contact being forwarded to.

Formatemail

Response Body

`application/json`

curl -X POST "https://example.com/tickets/string/forward" \  -H "Content-Type: application/json" \  -d '{    "firstName": "string",    "lastName": "string",    "emailAddress": "user@example.com"  }'

{  "notificationId": "string"}